SmartMonkey, the easiest and fastest route planning platform in the market.

Frequently asked questions

Planner is a fleet management software in the cloud (SaaS) that consists of three main elements: (1) Planner, the control tower from where all operations are managed (2) Drivers the application where your drivers can track their routes and report their daily work (3) Customers the perfect application for your customers to monitor their order.

Definitely Yes, Planner is a cloud-based software so it is available anywhere in the world.

The Planner subscription is calculated based on the number of vehicles. You should add as many vehicles in your subscription as you plan to use to optimize routes. If your fleet size changes, you can change the number of vehicles in your subscription at any time.

See our pricing site for more details.

Yes, you can. Planner allows integration with an existing ERP to extract your transactional data automatically. Through our API you can integrate any external system and even notify in real time against different events.
For example, you can process invoices in real time and reduce the time between delivery and invoice.
If you have any doubts, contact us in the chat and our support team will help you through the whole process.

When the trial starts, you will get 10 days of access to all the features of the 5 Gorilla licenses.
If you need more vehicles to validate the operation, please contact our sales team at [email protected] and we will assist you personally.

Planner is the ideal option for large companies, but also for small companies that want to grow and improve the service provided. We have clients with only one vehicle saving hours of planning and kilometers traveled. Obviously larger fleets have greater savings, even reducing the number of regular vehicles.
Normally, larger companies have other types of needs such as multiple projects, users and integrations that they find from the Gorilla license.

Customer satisfaction is one of our top priorities.
Whenever you need help, we will be there to assist you. Use one of our support channels:

Direct Chat Support:
In the bottom right corner you will find a fixed button. Click to start chatting with our support team.

Email support:
Email us at [email protected] with your question and we will solve it as soon as possible.

Yes, Planner can calculate estimated times considering traffic information. This functionality is present only in the Kong license. Monkey and Gorilla licenses have a traffic simulator that allows you to adapt travel times manually.

Planner has no explicit limitation on the number of stops and vehicles. Our experience tells us that schedules beyond 1,000 stops are so complex that the optimization results require a lot of time to process.

Our recommendation is to split the schedules of more than 1,000 stops so that it is much easier to manage them and the efficiency of the optimization found.

If you have any questions, we will be happy to help you manage such large planifications. Contact our support team for more details.

Planner is the easiest and fastest route and fleet optimization platform on the market. It helps hundreds of companies in numerous countries around the world save time and money in their distribution.

Planner automates planning and provides total control of the process. It allows you to focus on growing your business instead of manual work such as route planning.